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Industry CRM

IT & BPO CRM

Run call centre, BPO and support workflows with agent queues, customer context, callbacks and performance reports.

Request a Demo Explore Features
Agent Console Customer context on one screen.
Callback Queue Never miss promised callbacks.
Lead Distribution Assign enquiries to the right queue.
Ticket Support Handle customer issues with context.
Agent Queue Callback
Customer call task Previous remarks, priority and callback schedule ready.
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Call Tracking Monitor activity and outcomes.
Process Control Standardize calling workflows.
Team Reports See agent productivity clearly.
Customer History All calls and remarks in one timeline.
65% faster follow-ups
360 deg customer visibility
24x7 workflow automation

Used by support and calling teams

CallPro
DeskIQ
BPOFlow
SupportX
TechDesk
CloudOps
IT and BPO CRM support
AI CRM Live pipeline and team performance
About Us

We help calling teams work with complete customer context

Stingo gives agents a simple workspace for calls, callbacks, remarks, support requests and follow-up ownership.

Manage Agent Conversations

Keep every call and remark connected to the customer.

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Stay Ahead Of Callbacks

Track time-sensitive callbacks and service follow-ups.

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Improve Team Productivity

Measure agent activity, pending queues and outcomes.

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Agent Console

Customer context on one screen.

Included feature
Callback Queue

Never miss promised callbacks.

Included feature
Lead Distribution

Assign enquiries to the right queue.

Included feature

Request For Free Demo

Free Demo

Streamline Calls, Tickets & Agent Performance

Create daily calling plans
Manage callbacks and tickets
Track agent productivity
Monitor call outcomes and reports
Home Task Landing Page Manage Deals Reports
Calls by Queue
2,430 Calls handled
91% Callback closure
72% Issue resolution
FAQs

IT & BPO CRM FAQs

Answers for call centres, IT service teams and BPO operations.

Can agents see customer history?

Yes. Calls, remarks, tickets and follow-ups stay connected to the customer record.

Can callbacks be tracked?

Yes. Callback queues and reminders help agents avoid missed commitments.

Can managers monitor productivity?

Yes. Reports show calls, pending work and outcomes by agent or team.

Can it support ticket workflows?

Yes. Service requests and customer issues can be tracked with ownership.