Collect feedback and turn customer signals into action
Capture customer feedback, understand satisfaction trends and connect service improvement tasks with your CRM workflow.
A better way to listen, respond and improve
Stingo helps teams capture feedback, prioritize issues and keep improvement work visible.
Feedback Capture
Collect ratings, comments and customer sentiment in a structured way.
Customer Remarks
Keep feedback history linked to customer profiles.
Issue Creation
Turn negative feedback into service tickets or follow-up tasks.
Satisfaction Tracking
Monitor satisfaction trends and recurring concerns.
Alerts
Notify teams when urgent feedback needs attention.
Feedback Reports
Measure responses, scores, teams and improvement areas.
Retention Actions
Follow up with unhappy or high-value customers quickly.
Continuous Improvement
Use feedback loops to improve service quality over time.
Listen to customers and make response work trackable.
Collect
Capture feedback from customers after interaction.
Analyze
Identify sentiment, trends and priority issues.
Act
Assign service tasks or follow-up calls.
Improve
Use reports to strengthen customer experience.